FAQS

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@mysecurekesys.com.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24 hours!

Pre Sale Questions

Q: “What is an electronic software licence?”

An electronic software license is a digital authorization that allows you to legally use software under specific terms without needing physical media.

Q: “Are your licences genuine?”

An electronic software license is a digital authorization that allows you to legally use software under specific terms without needing physical media.

Q: “Can I get an invoice?”

Yes, absolutely an invoice will be automatically generated and sent to your email, and you can also download it anytime from your account.

Q: “Are your licenses legitimate?”

Yes, our licenses are completely legitimate. They are sourced from authorized distributors or directly from the software manufacturers.

Q: “Do the licenses expire?”

Licenses do not have an expiration date. However, Retail licenses cannot be reused once the software is uninstalled or the device is formatted.

Technical Questions

Q: “What's the difference between Retail and OEM license?”

OEM licenses can be used even after formatting your computer, while Retail licenses are for lifetime use but cannot be used after formatting your computer.

Q: “What should I do 0xC004C060 and 0xC004c008 error?”

You should send us email with the screenshot of the error to support@mysecurekeys.com

Q: “What is Calling Microsoft Activation?”

You need to call Microsoft Activation center by phone to activate your purchased key. It takes around 4-5 minutes.

Q: “How can I get help with installation?”

Chat: Use the chat function on our website, click on the sticky ‘Chat’ button on the bottom right side of the website browser. Type your message there and we will respond as soon as possible. Email: support@bestlicensekey.com Whatsapp: +44 7450 050 493:

FAQS

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Pre Sale Questions

Technical Questions

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